We want you to love what you buy. If something isn't right, we'll make it right.
Our 30-day guarantee
If you're not happy with your purchase, you can request a return within 30 days of delivery.
Eligibility
- Items must be unused and in their original condition and packaging.
- Please include your order number with your request.
- Free gifts included with an order don't need to be returned.
How to start a return
Email us at support@dailyhandy.net or use our contact form, and include:
- Your order number
- The item(s) you want to return and why
- Photos, if the item arrived damaged or defective
Please don't send anything back before we reply with return instructions. Packages sent without instructions may not be accepted.
Damaged, defective or wrong items
Contact us within 30 days of delivery with a photo of the issue. We'll send a free replacement or give you a full refund, and you won't pay any return shipping.
Return shipping
For change-of-mind returns, return shipping is paid by the customer, and original shipping costs are non-refundable.
Refunds
Once your return is received and inspected, or your claim is approved, we'll email you and refund your original payment method. Depending on your bank, it can take several business days for the refund to appear.
Exchanges
The fastest way to get a different item or color is to return the original item and place a new order.
Cancellations
Need to cancel? Email us as soon as possible. Orders that haven't shipped yet can be cancelled for a full refund.